All correspondence(s) in Respect of Tours / Travel Service
bookings should be addressed to
M/s. ODYSSEY INDIA HOLIDAYS, Payable
at ICICI Bank, JAIPUR (Rajasthan) INDIA
Our Bank
ICICI Bank
Current A/c number - 031505005084
Ashinsa Circle Brance (Main Branch- Jaipur)
Jaipur- 302001 (Rajasthan)
Pan Number: 0000000000
Service Tax Number: 0000000000000000
PAYMENTS :-
For all the services contracted, certain advance payment
should be made to hold the booking, on confirmed basis
& the balance amount can be paid either before your
departure from your country or upon arrival in INDIA
but definitely before the commencement of the services.
Management personnels hold the right to decide upon
the amount to be paid as advance payment, based on the
nature of the service & the time left for the commencement
of the service.
Apart from above in some cases like Special Train Journeys,
hotels or resorts bookings during the peak season (X-Mas,
New Year), full payment is required to be sent in advance.
MODE OF PAYMENT :-
Overseas advance payment can be made through Wire
Transfer to our bank or western union money transfer
CANCELLATION POLICY :-
In the event of cancellation of tour / travel services
due to any avoidable / unavoidable reason/s we must
be notified of the same in writing. Cancellation charges
will be effective from the date we receive advice in
writing, and cancellation charges would be as follows:
-
45 days prior to arrival: 10% of the Tour / service
cost
15 days prior to arrival: 20% of the Tour / service
cost
07 days prior to arrival: 30% of the Tour / service
cost
72 hours prior to arrival: 50% of the Tour / service
cost
Less than 72 hours or No Show: No Refund
In case of Special Trains Journeys and peak season
hotel bookings a separate cancellation policy is applicable
(which can be advised as and when required).
In case you cancel the trip after commencement, refund
would be restricted to a limited amount only which too
would depend on the amount that we would be able to
recover from the hoteliers/ contractors we patronize.
For unused hotel accommodation, chartered transportation
& missed meals etc. we do not bear any responsibility
to refund.
OUR LIABILITIES & LIMITATIONS:-
Please note that after the finalization of the
Tour/ service Cost, if there are any Hike in entrance
fees of monuments / museums, Taxes, fuel cost or guide
charges - by Govt of India, the same would be charged
as extra.
ODYSSEY INDIA HOLIDAYS act
only in the capacity of agent for the hotels, airlines,
transporters, railways & contractors providing other
services & all exchange orders, receipts, contracts
& tickets issued by us are issued subject to terms
& conditions under which these services are provided
by them.
All itineraries are best itineraries,
intended to give you a general idea of the likely trip
schedule. Numerous factors such as weather, road conditions,
the physical ability of the participants etc. may dictate
itinerary changes either before the tour or while on
the trail. We reserve the right to change any schedule
in the interest of the trip participants' safety, comfort
& general well being.
Our rates are based on the prevailing
rates as negotiated by us with the hotels, airlines
etc. Hotels and Airlines retain the right to modify
the rates without notice. In case of such changes the
rates quoted before the modification, can be changed
by us according to the modifications by hotels or airlines.
All hotel bookings are based on usual check in and check
out time of the hotels until unless indicated in the
itinerary.
We shall not be responsible for any delays
& alterations in the programme or expenses incurred
- directly or indirectly - due to natural hazards, flight
cancellations, accident, breakdown of machinery or equipments,
breakdown of transport, weather, sickness, landslides,
political closures or any untoward incidents.
dangers, fire, accident, breakdown in
machinery or equipment, breakdown of transport, wars,
civil disturbances, strikes, riots, thefts, pilferages,
epidemics, medical or custom department regulations,
defaults, or any other causes beyond our control.
We do not have any insurance policy
covering the expenses for accident, sickness, loss due
to theft, or any other reasons. Visitors are advised
to seek such insurance arrangements in their home country.
All baggages & personal property/s at all
times are at the client's risk
|